Privacy Policy

Last updated: 08.05.2026

Introduction

This Privacy Policy explains how Agile Rockets (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website, register for training courses, or interact with our services.

If you have questions, contact:

Email: hello@agilerockets.com

Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Name

  • Email address

  • Company name and job role

  • Billing address and payment details

  • Course registration details

  • Communication with us.

Information collected automatically

When you visit our website:

  • IP address

  • Browser/device information

  • Website usage data

  • Cookies and analytics data.

Certification-related information

If you attend certification training (e.g., SAFe®):

  • Your name and email may be shared with certification bodies

  • Only where necessary for exam access or certification processing.

How We Use Your Information

We use your data to:

  • Deliver training courses and services

  • Process bookings and payments

  • Provide course materials and support

  • Communicate about courses and updates

  • Manage certification processes

  • Improve our services and website

  • Meet legal and tax obligations.

We do not sell your personal data.

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We provide this information to Squarespace, our online scheduling service provider, so that they can provide online booking services to us.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  We also provide this information to [our shipping service provider(s)] so we can ship your order to you. You can read their privacy policy(ies) at [shipping service provider privacy policy URL(s)].

Our payment processor(s) will also collect payment information from you.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Custom merchandise

We use Printful, a third-party service, for fulfilling custom merchandise‌ orders. Printful handles the production, packaging, and shipment of products. After you place an order, your order details are automatically sent to Printful for fulfillment. 

These details include your: 

  • Billing and shipping address 

  • Details relating to your purchase (for example, product dimensions) 

  • Email address 

  • Name Phone number 

We share this data with Printful for the purpose of producing and delivering your products. We recommend reviewing Printful’s privacy policy to understand how they process the data they receive.

Proposals, estimates, and contracts

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement. 

This information may include your: 

  • Business details (for example, project scope) 

  • Email address 

  • Name Phone number 

This information is processed and stored securely through our use of the Squarespace platform.

Shipping

When you purchase a physical product on this website, we collect personal information from you to ship the order to you. 

We may collect information like your: 

  • Billing and shipping address 

  • Details relating to your purchase (for example, the product’s weight) 

  • Email address 

  • Name 

  • Phone number 

We share this information with Squarespace, our website hosting provider, so that they can provide shipping services to us. 

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data based on:

  • Contract performance (course delivery)

  • Legitimate business interests

  • Legal obligations

  • Consent (e.g., marketing emails where required).

Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Third-Party Services We Use

We may use third parties such as:

  • Website hosting platforms (e.g., Squarespace)

  • Video conferencing tools (e.g., Zoom/Teams)

  • Email marketing tools

  • Certification bodies (e.g., Scaled Agile, Inc.)

  • Payment processors.

These providers may store data outside Australia or the EU.

We take reasonable steps to ensure adequate data protection.

Cookies and Analytics

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Data Retention

We retain personal data only as long as necessary for:

  • Course administration

  • Legal, accounting, and tax obligations

  • Certification records

  • Business operations.

Typically this is between 2–7 years depending on legal requirements.

Data Security

We take reasonable measures to protect your information, including:

  • Secure hosting environments

  • Password protection

  • Restricted data access

  • Encrypted payment processing where applicable.

However, no online system can be guaranteed 100% secure.

International Data Transfers

Because we operate internationally:

  • Data may be transferred between Australia, the EU, and other countries

  • We aim to use reputable providers with appropriate safeguards.

Your Rights (Especially EU Customers)

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to marketing communications

  • Data portability

  • Lodge complaints with a data protection authority.

To exercise rights, contact us at the email above.

Marketing Communications

You may receive emails related to:

  • Course administration

  • Relevant training updates

  • Future course announcements (where consent applies).

You can unsubscribe at any time via email links or by contacting us.

Children’s Privacy

Our services are intended for professionals aged 18+.

We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy occasionally.

The latest version will always be available on our website.

Contact

For privacy questions or requests:

Agile Rockets

Email: hello@agilerockets.com