Privacy Policy

Last updated: 11.02.2026

1. Introduction

This Privacy Policy explains how Agile Rockets (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website, register for training courses, or interact with our services.

If you have questions, contact:

Email: hello@agilerockets.com

2. Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Name

  • Email address

  • Company name and job role

  • Billing address and payment details

  • Course registration details

  • Communication with us.

Information collected automatically

When you visit our website:

  • IP address

  • Browser/device information

  • Website usage data

  • Cookies and analytics data.

Certification-related information

If you attend certification training (e.g., SAFe®):

  • Your name and email may be shared with certification bodies

  • Only where necessary for exam access or certification processing.

3. How We Use Your Information

We use your data to:

  • Deliver training courses and services

  • Process bookings and payments

  • Provide course materials and support

  • Communicate about courses and updates

  • Manage certification processes

  • Improve our services and website

  • Meet legal and tax obligations.

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data based on:

  • Contract performance (course delivery)

  • Legitimate business interests

  • Legal obligations

  • Consent (e.g., marketing emails where required).

5. Payments

Payments may be processed via secure third-party providers (e.g., Stripe, PayPal or similar).

We do not store full payment card details.

Payment providers process your information according to their own privacy policies.

6. Third-Party Services We Use

We may use third parties such as:

  • Website hosting platforms (e.g., Squarespace)

  • Video conferencing tools (e.g., Zoom/Teams)

  • Email marketing tools

  • Certification bodies (e.g., Scaled Agile, Inc.)

  • Payment processors.

These providers may store data outside Australia or the EU.

We take reasonable steps to ensure adequate data protection.

7. Cookies and Analytics

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Support marketing activities.

You can manage cookie preferences via your browser settings.

Where required, cookie consent mechanisms may be provided.

8. Data Retention

We retain personal data only as long as necessary for:

  • Course administration

  • Legal, accounting, and tax obligations

  • Certification records

  • Business operations.

Typically this is between 2–7 years depending on legal requirements.

9. Data Security

We take reasonable measures to protect your information, including:

  • Secure hosting environments

  • Password protection

  • Restricted data access

  • Encrypted payment processing where applicable.

However, no online system can be guaranteed 100% secure.

10. International Data Transfers

Because we operate internationally:

  • Data may be transferred between Australia, the EU, and other countries

  • We aim to use reputable providers with appropriate safeguards.

11. Your Rights (Especially EU Customers)

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to marketing communications

  • Data portability

  • Lodge complaints with a data protection authority.

To exercise rights, contact us at the email above.

12. Marketing Communications

You may receive emails related to:

  • Course administration

  • Relevant training updates

  • Future course announcements (where consent applies).

You can unsubscribe at any time via email links or by contacting us.

13. Children’s Privacy

Our services are intended for professionals aged 18+.

We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy occasionally.

The latest version will always be available on our website.

15. Contact

For privacy questions or requests:

Agile Rockets

Email: hello@agilerockets.com